Medical Science & Computing (MSC) is an exciting growth oriented company, dedicated to providing mission critical scientific and technical services to the Federal Government. We have a distinguished history of supporting the National Institutes of Health (NIH) and other government agencies. MSC offers a dynamic and upbeat work environment, excellent benefits and career growth opportunities.
We attract the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, Medical and Flexible Spending Accounts, Pre-Tax Transit Assistance and tuition reimbursement. If you enjoy being a part of a high performing, professional service and technology focused organization, please apply today!
MSC is currently searching for a Desktop Support Manager to support the National Institutes of Health (NIH). This opportunity is full-time, and it is on site in Raleigh, NC (Research Triangle Park – RTP).
Serves as the Desktop Support Manager for a large, complex task order. The Desktop Support Manager shall provide ITIL-based service desk management for local and remote users in support of common desktop software packages and scientific instrument controllers hosted in physical and virtual environments at the National Institutes of Health. The Service Desk Manager will assess current operations and implement continuous improvement to ensure adequate coverage, elevate service levels, and integrate support for existing and new technologies.
Skills & Responsibilities:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Medical Science & Computing is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.