• Systems Engineer

    Posted Date 3 weeks ago(5/28/2018 5:06 PM)
    Job ID
    2018-2984
    # of Openings
    1
    Job Location(s)
    US-MD-Bethesda
    Category
    Information Technology
  • Overview

    Medical Science & Computing (MSC) is an exciting growth oriented company, dedicated to providing mission critical scientific and technical services to the Federal Government. We have a distinguished history of supporting the National Institutes of Health (NIH) and other government agencies. MSC offers a dynamic and upbeat work environment, excellent benefits and career growth opportunities.

     

    We attract the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, Medical and Flexible Spending Accounts, Pre-Tax Transit Assistance and tuition reimbursement. If you enjoy being a part of a high performing, professional service and technology focused organization, please apply today!

     

    Duties & Responsibilities

    Medical Science & Computing is searching for a Systems Engineer to provide comprehensive operations support for enterprise systems at the National Institutes of Health (NIH).

     

    Primary Responsibilities: 

    • Provide systems engineering and architecture support to ongoing infrastructure operations and projects to maintain highly efficient networks of shared computing resources and data.
    • Deploy approved release packages and break-fix solutions in accordance with all enterprise architecture and configuration, change, and release management policies and procedures.
    • Maintain hardware and software across all environments (physical, virtual, cloud) and all platforms (Windows, Linux, and Mac)
    • Perform, maintain, and ensure that all data backups run successfully according to established schedules; perform audits on replicated data and data backups to ensure data integrity; report inconsistencies and remediation plans
    • Break down, set up, and transport IT equipment during moves within and between government owned or leased data centers and offices for relocation and/or surplus activities
    • Monitor network infrastructure, systems operations, and critical application services 24/7; provide information and statistics relevant to system limits on capacity, data storage, system utilization, etc.; respond to critical outages and restore services in accordance within agreed upon service levels
    • Review and assess network and systems performance; troubleshoot and resolve issues as required, and propose and implement changes aimed at continuous improvement
    • Assist in the support of the network infrastructure and IP management for local area networks, switches, routers, firewalls, wireless access points, and other network devices
    • Support data center operations and planning, including space and rack space management; enterprise-wide capacity planning; and ongoing power, wiring, and air conditioning maintenance
    • Develop and maintain small software tools and custom scripts to automate repetitive tasks and improve user access to self-service options
    • Draft user communication and issue email notifications to key stakeholders and the user community, for changes to the environment such as patches and outages, both planned and unplanned.

    Requirements

     Qualifications: 

    • Bachelor's Degree in Computer Science, Information Systems, or other related business, scientific, or technical discipline
    • Experience supporting Windows, Mac, and Linux systems in a complex research-based 24/7 enterprise environment
    • Applicable certifications to demonstrate technical competencies such as vendor-sponsored (Apple, Linux, Microsoft) and vendor-independent (CompTIA A+, N+, Storage+)
    • Experience with hardware and software for networking; distributed computing; virtualization; large-scale, high-performance storage systems; databases; telephony; and cloud computing
    • Experience with enterprise technologies currently in use including: Amazon Web Services (AWS), Azure, CommVault, Dell KACE, JIRA, ServiceNow, VMware vSphere and Citrix
    • Ability to adapt to rapidly changing requirements with a flexible and creative approach to brainstorming, troubleshooting, and problem solving
    • Ability to effectively and confidently communicate in writing and presentations complex topics and procedures with team members and all levels of customer stakeholders
    • Must meet all requirements for obtaining and maintaining a Public Trust Clearance

    Preferred Qualifications:

    • Experience in a scientific research and development (R&D) environment with demonstrated ability to analyze problems and propose multiple alternative solutions
    • Experience working in FISMA Moderate and High environments
    • Experience supporting Scientific Instrument Controllers
    • One or more certification MCSE, VCP, RHCSA, RHCSE Certification, Citrix Certified Professional and AWS or Azure certification

     

     

    Medical Science & Computing is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

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