• Senior Storage Engineer

    Posted Date 2 months ago(5/1/2018 9:27 AM)
    Job ID
    # of Openings
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  • Overview

    Medical Science & Computing (MSC) is an exciting growth oriented company, dedicated to providing mission critical scientific and technical services to the Federal Government. We have a distinguished history of supporting the National Institutes of Health (NIH) and other government agencies. MSC offers a dynamic and upbeat work environment, excellent benefits and career growth opportunities.


    We attract the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, Medical and Flexible Spending Accounts, Pre-Tax Transit Assistance and tuition reimbursement. If you enjoy being a part of a high performing, professional service and technology focused organization, please apply today!


    Duties & Responsibilities

    MSC is currently searching for a Senior Storage Engineer to support enterprise storage systems at the National Institutes of Health (NIH).

    Duties and Responsibilities:

    • Operate and maintain multi-petabyte-scale storage services, using Storage Area Network (SAN), Network Attached Storage (NAS), and Direct Attached Storage (DAS) tools, and perform data protection activities according to customer standards; ensure that appropriate storage tiers with sufficient capacity is available as needed.
    • Provide installation and configuration, as well as incident / problem resolution, in collaboration with hardware and software vendors as required, for storage, backup, and restore equipment / systems.
    • Monitor storage systems 24/7; provide information and statistics relevant to system limits on capacity, data storage, system utilization, etc.; report issues and concerns; take pre-emptive corrective action as appropriate to minimize system crashes and data loss;
    • Assess storage systems performance; recommend enhancements and changes aimed at continuous improvement in both performance and sustainability.
    • Work with key stakeholders to develop, document, and implement storage plans, policies, practices, and procedures, and Service Level Agreements (SLAs).
    • Provide responsive and comprehensive customer support via rapid restoration services attentive data and file storage consulting, and collaborative storage solution evaluations.
    • Perform storage access management to provide accounts and permissions management for users and groups in coordination with primary data owners to ensure data security.
    • Perform storage data backups and manage tape rotations for backup tape libraries; conduct tape transfers from tape storage to library to support data restore operation.
    • Review daily reports on storage, backup, and restore equipment and process status; notify government leads as to anomalies / incidents; remediate failures as required.
    • Perform quarterly audits on data backup policies and configurations to ensure required data is being backed up effectively.
    • Perform and validate software and firmware updates on storage, backup, and restore infrastructure.
    • Support near-time data replication to disaster recovery (DR) / continuity of operations (COOP) failover sites.
    • Develop and perform quarterly disaster recovery tests for storage, backup, and restore infrastructure in accordance with NIH policy to ensure data integrity and availability.
    • Perform storage capacity management and analysis, providing monthly forecast reports and strategic planning support for growth and optimization of data storage, backup, and restore infrastructure.
    • Make recommendations on future needs by analyzing the health and scalability of storage, backup, and restore infrastructure.
    • Evaluate new and emerging data storage technologies for potential integration into the customer environment.





     Position Requirements:

    • Bachelor’s Degree in Computer Science, Information Systems, or other related business, scientific, or technical discipline
    • Experience supporting Windows, Mac, and Linux systems in a complex research-based 24/7 enterprise environment
    • Strong knowledge of both SMB/CIFS and NFS protocols
    • Experience with hardware/software for networking; distributed computing; virtualization; large-scale, high-performance storage systems; databases; and cloud computing
    • Knowledge and experience working with enterprise tools for SAN, NAS, and DAS and backup and replication technologies to include: EMC Isilon, DDN, NetApp, CommVault, NetBackup, Oracle Tape Libraries, Brocade, Superna, and RecoverPoint.
    • Applicable certifications to demonstrate technical competencies - one or more of the following certifications desired:
      • Isilon Certified Support Professional
      • CommVault Certified Specialist or Professional
      • RecoverPoint Specialist
      • Brocade Certified Fabric Administrator or Professional
    • Excellent customer service skills in working with customer leads and stakeholders and helping end users with tasks such as data transfers, restores, and permissions management
    • Ability to adapt to rapidly changing requirements with a flexible and creative approach to brainstorming, troubleshooting, and problem solving
    • Ability to effectively and confidently communicate – in writing and presenting – complex topics and procedures with team members and all levels of customer stakeholders
    • Ability to meet all requirements for obtaining and maintaining a Public Trust Clearance


    Medical Science & Computing is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.


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